This article guides how to replace any mishandled or damaged parts of the TourBuilder Go kit through the appropriate vendors.
Overview: The TourBuilder Go kit, offered by LCP Media, is an all-in-one solution to enhance your virtual tour experience. The kit includes various accessories and equipment necessary for optimal performance. However, it is essential to note that clients are solely responsible for properly handling and caring for the TourBuilder Go kit and its components. In the event of damage due to mishandling or improper use, LCP Media will not take ownership of replacing any damaged equipment.
Client Responsibility: As the purchaser of the TourBuilder Go kit, you assume full responsibility for the equipment and its accessories, including their proper usage and maintenance. LCP Media’s role is to provide the kit, but we do not manage or cover the cost of damages that occur from mishandling, accidents, or misuse. It is imperative that all equipment is handled with care to ensure its longevity and functionality.
Replacement Process: If any part of your TourBuilder Go kit becomes damaged due to mishandling or wear and tear, it will need to be replaced. Below are vendor links to help you purchase replacement parts for your kit. We recommend that you replace damaged components as soon as possible to avoid interruptions to your virtual tour creation and presentation.
List of Vendor Links for Replacement Parts:
- Ricoh Theta Camera
- TL-2 Lens Cap
- TE-2 Extension Adapters1
- Manfrotto VR Monopod
- LumeCube Power Bank Grip
- Andobil Phone Mount
- Charging Cables *5 ft*
Important Notes:
- LCP Media does not cover the costs or replacement of parts damaged from misuse or mishandling.
- Ensure that any replacement part purchased is compatible with the TourBuilder Go kit. If you are unsure, please reach out to the vendor’s support team for assistance.
- For warranty-related concerns or questions about the condition of your kit, please contact the manufacturer directly.
Contact LCP Media Support: If you have any questions or need further assistance, please contact our support team at clientcare@lcpmedia.com. While we cannot replace damaged parts, we are happy to help with troubleshooting and provide guidance on where to find appropriate parts.
Conclusion: By taking proper care of your TourBuilder Go kit and utilizing the provided vendor links for replacements, you can ensure that your kit remains in top condition and continues to perform as expected. Please note that proper handling and timely replacement of damaged parts are essential for maintaining the integrity of your equipment.